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Managed IT ServicesPROIWEB Assist In Transforming Business Through Latest Tech

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Managed IT Services

Managed IT Services involves allocating IT tasks and operations to an outsourced provider who is responsible for overseeing the administration and management of IT within the business.

As a company continues to grow, technical issues also increase due to limits on IT resources. This may lead to issues including increased downtime, loss of data, and security threats. One of the many benefits of using managed IT services is that they can identify and fix problems before, or as they develop, meaning your business can continue running as normal. Through a team of experts, managed services providers also have the resources which can offer expertise on network monitoring, server maintenance, desktop support, and more.

With Managed IT Services, organizations can stay up to date with the latest technologies without having to worry about the big costs associated.

PROIWEB’s managed IT services include all the day-to-day IT support according to your business needs to grow. Reach out to our team and learn how your organization can benefit from managed IT services.

  • Identify and fix the problems before, or as they develop
  • Stay up to date with the latest technologies
  • Smooth working of business processes and transactions
  • Keep your business operational and grow

TAILORED SERVICES FOR ALL BUSINESS TYPES NEED OF MANAGED IT SERVICES

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No In-house IT Department

No in-house IT staff?
Unable to keep up with changing trends?
Worried about Ransomware and other business threats?
Unsure if your data is secure?
Need basic IT support without a large budget?

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Outsourced Managed IT Services

Need IT support but don’t want to hire internally?
Want access to cutting-edge solutions, without dealing with vendors?
Want consultants to tell you what you need to know without the fluff?
Want to keep your business operational for the long haul?

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Have in-house IT but require Managed IT Services

Have an IT department but cannot manage their work loads?
Staff unable to keep up with training and new and emerging tech?
Is the team only available during business hours?
Are wages getting high?

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Network Monitoring

Network monitoring is the process of constantly monitoring a computer network for problems such as slow traffic or component failure. Network monitoring is the proactive process of monitoring WAN performance compared to the design specification. There are a number of indicators used to measure the performance of a WAN. Common performance indicators include:

  • Latency
  • Application performance
  • Error rate
  • Delivery rate

Server Maintenance

Server maintenance refers to the process of keeping server software updated and running efficiently to avoid data loss and downtime. With regular server maintenance, networks can operate smoothly and businesses can prevent a partial or total network failure.

PROIWEB provides server maintenance and other essential networking services to small- and mid-sized businesses. We have a wide range of expertise in managing and supporting all areas of IT operations.

  • Updated software & running efficiently
  • Avoid data loss and downtime
  • With little to no disruptions
  • Daily, weekly, or monthly maintenance
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Managed Desktop Support

PROIWEB’s Managed Desktop Support Services maximize the performance, security and reliability of your desktops while freeing your IT team to focus on strategic initiatives. We continually monitor your desktops, perform proactive maintenance, and manage security events and alarms. The service includes remote desktop support, an end-user support portal, and real-time and historical reporting on the health of your desktop environment.

PROIWEB also offers strategic asset management services to help you make better decisions about desktop maintenance and upgrades. The solution is particularly well-suited for organizations with remote offices that lack in-house IT support.

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ARE YOU READY? LET’S MAKE SOMETHING AMAZING TOGETHER!

A PROACTIVE AND STRATEGIC APPROACH PUTS YOUR IT TASKS IN SAFE HANDSOur Managed IT Services Offers

Our End User Computing solutions cater to the modern workforce, delivering high-performance end-user experiences through the provision of industry leading platform services and digital workplace solutions. Our services include:

Workstation and Device Provisioning and Support

Mobility and Mobile Device Management

Remote Access

Application Packaging and Deployment

Collaboration, Messaging and email

Our expert technicians can provide support for on-premise infrastructure through to a wide range of different Cloud Deployment Solutions. The range of services covered within PROIWEB’s Core Computer Services includes:

Service Desk Support

Physical Infrastructure Provisioning and Management

Facilities Management

Virtualisation Management

Public, Private, Hybrid Cloud Management

Protected Government cloud

Broad range of Operating System Management

Storage, Backup and Archive Management

Database Management

Network Management

Security Management

➠ Unified Communications

PROIWEB Service Management and operations services provide a comprehensive range of ITIL based services to support our customers. By operating as your service broker, PROIWEB can select, implement, co-ordinate and govern all of your required services so you can take the headache out of managing multiple service partners.

Our Service Management and Operations support is aligned to the principles of SIAM and ITIL V3. It combines our Service Management methodology with a mature service governance structure and architecture office to ensure IT outcomes are aligned with your business. Our services include:

Software License and Asset Management

24/7 Service Desk

24/7 Network and Operations Monitoring

Configuration and Asset Management

Incident, Problem and Change Management

PROIWEB can provide a range of Infrastructure Architecture Services to maximise the alignment of your IT environment to your business. These integrate and add value to the End User Compute, Core Compute and Service Management Services we provide and include such elements as:

Technology Design and Optimisation Services

Infrastructure Assessment and Technology Roadmap Development

Cloud Migration Assessment and Planning

Capacity, Availability and Design Management

Service Continuity and Disaster Recovery Planning

PROIWEB can provide qualified and highly experienced project and program managers able to lead and deliver projects from inception through to successful delivery. We specialise in the transition and transformation of customer environments and use our own proven methodology to guarantee successful outcomes based on PMI and PRINCE2. Our services include:

Extensive reporting and tracking of project outcomes

World-class project management tool kits

Access to specialist capabilities in traditional and cutting edge IT

PROIWEB’s Application Managed Service solutions are geared towards modernisation without disruption. Our approach focuses on true strategic differentiation, enabling us to provide our customer’s a real competitive edge in their markets.

Our unique transformation methodology is built on our well-defined and mature Program and Project Management processes and can be applied to seamlessly manage the transformation, transition and ongoing operations of your applications portfolio. Our approach and execution are driven by a four-phase approach that will:

Provide optimized applications portfolio and management capability

Manage risk

Prevent business disruption

Provide repeatable frameworks for continued improvement

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PROIWEB FOCUSES ON THE IT SOLUTIONS, SO YOU CAN FOCUS ON YOUR BUSINESSBenefits Of Manage IT Services

OUTSOURCE AND IMPROVE YOUR IT OPERATIONS

Successfully transition from traditional operations with zero business disruption

Establish contemporary and modern service operations

Simplify your engagement with IT vendors

SERVICES AND SOLUTIONS DESIGNED FOR YOU

➠ Single contract

➠ Clearly defined and measurable sla’s

➠ Tailored solutions focused on your needs and aligned to your business outcomes.

➠ Single monthly fee

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